FAQs

Yes. Shipping is free on all orders across India.

Orders are usually dispatched within 1–2 business days. Delivery time depends on your pin code; you will receive a tracking number by email/SMS once your order ships.

Use the AWB / tracking number from your shipping confirmation on our Shipment Tracking page, or sign in to your account to see your order status.

Contact us as soon as possible on WhatsApp or at support@wmart.co.in. Orders that have not yet been dispatched can usually be changed or cancelled.

Yes, Cash on Delivery is available on most pin codes. You can also pay online with UPI, debit/credit cards, netbanking and wallets.

Yes, all prices include 18% GST.

Yes. A GST invoice is provided with every order. Enter your company name and GSTIN at checkout to claim input tax credit.

Check the model number on the sticker under your laptop, or the part number printed on your old battery or charger, and search for it on our store. If you are unsure, WhatsApp the model number to 7829225000 and we will confirm compatibility before you order.

Yes. We sell original and high-grade compatible products, and every item is quality-checked before dispatch. The product page states whether an item is original or compatible.

Warranty depends on the product and brand and is mentioned on each product page. Keep your invoice — it is required for warranty claims.

Contact us promptly after delivery with your order number and photos. We will arrange a replacement or refund as per our Refund & Exchange policy.

Once the returned item is received and inspected, refunds are processed to your original payment method (or bank account for COD orders) as per our Refund & Exchange policy.